Every Allscape Patio Signature Series motorized pergola carries a 10-year warranty on the structure and our installation workmanship, plus 1 year on electronics and automation — with manufacturer material warranties passed through on top. Here are the terms in plain language, because a warranty you can't understand isn't much of a warranty.
The warranty has three layers. First: 10 years on the pergola structure and on Allscape Patio's installation workmanship, measured from the day installation is complete — including the labor to repair any deficiency in our work. Second: 1 year on all electronics and electrical components — lights, motors, motorized louvers, motorized screens, rain sensors, remotes, controllers, wiring, and transformers. Third: manufacturer material warranties still apply to the components we install, so a proven material defect is covered under the manufacturer's terms. What makes this different from a typical pergola purchase is who answers the phone. The company that designed the structure, engineered it for your site, and installed it is the same company that warrants it — one point of accountability, not a manufacturer pointing at a dealer and a dealer pointing back.
Motorized pergolas rarely fail because the aluminum was bad. They fail at the installation layer: footings, anchoring, alignment, drainage routing, and electrical integration. Industry reviews of motorized pergola systems consistently note that the final result depends heavily on the installer and site preparation — which is why a long manufacturer parts warranty, on its own, doesn't protect the part of the project most likely to cause trouble. Our 10-year term covers the workmanship itself.
Whoever you hire — us or anyone else — ask four questions. Who covers the installation labor if something was built wrong, and for how long? Is the structural coverage from the installer or only from the manufacturer? What happens to coverage if a different company services the unit? And is the warranty in writing before you sign? Manufacturer warranties on catalog pergola systems cover components; installation workmanship coverage varies dealer by dealer, and it is often far shorter than the parts warranty printed in the brochure. The honest comparison is not the biggest number — it is who is contractually responsible for the work itself.
Three layers of protection on every Allscape-installed Signature Series motorized pergola, effective from the date installation is complete.
The pergola structure and Allscape Patio's installation workmanship, including the labor to repair any deficiency in our work — for a full decade from installation completion.
Lights, motors, motorized louvers and screens, rain sensors, remotes, controllers, wiring, and transformers — covered for one year from installation completion, serviced by the team that installed them.
Components we install remain covered by their manufacturers' material warranties — a proven material defect is handled under the manufacturer's terms, and we manage that conversation for you.
Signature Series installations in Northeast Ohio, the Columbus metro, Charlotte and Fort Mill, Myrtle Beach and the Grand Strand, and Virginia's Rocky Mount, Smith Mountain Lake, and Roanoke region all carry identical coverage — engineered for each region's snow, wind, and coastal conditions, and warranted by the company that built them. Terms current as of 2026.
